Vendors Information

SMEC Communications

IP Office Overview

This latest release from Avaya introduces new packaging and feature enhancements to help Resellers increase sales and deliver business benefits to their customers.
More about IP Office Overview


IP Office Support Services (IPOSS)

IPOSS provides manufacturer support that offers a best-in-class investment protection story and improved up-sell opportunities
More about IP Office Support Services (IPOSS)


Server Edition

IP Office Server Edition has been specifically designed to address up-to a 1000 users on a single site or 1000 users across 32 locations. This scale increase is delivered on a Linux server as opposed to the IP Office 500v2 platform.

More about Server Edition


Mobility Solutions

IP Office release 8 comes with a number of new features and considerations which we've of course already documented for you. See the highlights in this dedicated IP Office release 8 section, and browse writeups of some of these features in the most comprehensive IP Office phone system website available.
More about Mobility Solutions


Phones and Headsets

From the cost-effective 1600 series to the class-leading 9600 series there is an IP terminal to suit any need and any budget. Avaya also boasts one of the most comprehensive and diverse range of IP Terminals on the market today.
More about Phones and Headsets



Avaya IP Office provides a full complement of sophisticated applications such as advanced messaging and personal productivity applications to cutting edge call centre and conferencing solutions.
More about Applications


IP Office Editions

IP Office Essential Edition allows businesses to implement effective call management processes and efficient call handling all within a server-less environment - ideal for businesses with a tight budget but still requiring high functionality.
More about IP Office Editions


IP Office Worker Types

Avaya IP Office simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere.
More about IP Office Worker Types


IP Office Call Centre

An ideal solution for managing a high volume of customer calls. Included with IP Office Advanced Edition, both agents and supervisors are provided with a range of tools to help them maximise performance and deliver a superior customer service.
More about IP Office Call Centre


IP Office Conferencing

IP Office comes with an in-built audio conference bridge as standard. This enables businesses to eliminate the cost of out-sourced conference calls by bringing the functionality inhouse.
More about IP Office Conferencing


InTouch from AdvaTel

InTouch from AdvaTel is the UC packagae that is specifically designed with a full understanding of the different requirements of SMBs. It comibnes both internal and external contacts in one UC package.
More about InTouch from AdvaTel


Deepak Rana

Solution Architect